CLAIMS SERVICE

At Statewide Condominium Insurance, we are deeply committed to guiding our clients through the claims process with professional, resourceful management towards timely settlement of losses.

There are two easy ways to report your claim to us. You may report a claim online or report a claim by phone. The choice is yours. Important: only Board Members or Property Managers can report a claim.

Report a Claim Online

Our Online Claim Report is the fastest and most effective way to report your claim. Our goal is to contact you within one business day of receiving your submission.

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Report a Claim by Phone

Using our toll free number 800-260-5252, you can contact us to report a claim. If your claim is after hours, please leave a brief message. You can be assured that we will return your call as quickly as possible.

To report your claim, please have the following handy:

  • Your name, address and phone number
  • The date and time your loss happened
  • A brief description of what happened

We will ensure that your information is gathered correctly and transmitted rapidly to the proper insurance company claim center.

In the meantime, please:

  • Make any temporary repairs necessary to avoid future damage. Be sure to save receipts.
  • Preserve damaged property for inspection by our adjuster.
  • Keep an accurate list of any expenses.

Please call us at any time during the claims process with your questions or concerns. Our experienced claims staff has access to every claim and is always ready to assist our customers. If you would like to speak with a particular representative, we have voice mail and return calls promptly.